Personal Data Protection

Privacy Policy 100 88 – Our Commitment to Protecting Malaysian Members' Data

At 100 88, your privacy is not just a policy on paper — it is a real responsibility we take seriously every day. Find out how we protect your information in a secure, transparent, and professional manner.

Last updated: 1 January 2026  |  Effective immediately
256-bit
SSL Encryption for All Data
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Sale of Data to Third Parties
24/7
System Security Monitoring
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You Are in Control of Your Data

Six Ways 100 88 Protects Your Privacy

Our privacy policy is built on six core pillars that keep every Malaysian member's personal data consistently protected.

DATA ENCRYPTION
Bank-Grade 256-bit SSL Encryption

All data transmitted between your device and 100 88's servers is protected by 256-bit SSL encryption — the same standard used by Maybank2u and CIMB Clicks. This means your personal information, transaction details, and account data cannot be intercepted by any third party while in transit.

SECURE STORAGE
Data Stored on Multi-Layered Secure Servers

The personal and financial information of all 100 88 members is stored in server infrastructure secured by multiple layers of physical and digital protection. Database access is strictly limited to authorised personnel only, and every access is logged for audit purposes.

ACCESS CONTROL
Only You Can Access Your Account

100 88 uses a multi-layered authentication system to ensure only you can access your account. Two-Factor Authentication (2FA) is available and strongly recommended for all members. Every login attempt from a new device is logged, and you will be notified via SMS or email.

NO DATA SELLING
Your Data Is Never Sold to Any Party

100 88 has never and will never sell, rent or trade members' personal data to any third party for marketing or any other purpose. The information you provide during registration and use of the platform belongs to you, and we safeguard it as a trust that must never be breached.

DATA OWNERSHIP RIGHTS
You Have the Right to Access, Correct, and Delete Your Data

Every 100 88 member has the full right to request a copy of the personal data we hold, to ask for corrections if any details are inaccurate, and in certain circumstances to request deletion of their data. These requests can be submitted via email to support@10088.site and will be processed within 14 business days.

COMMUNICATION CONTROLS
Choose the Communications You Want to Receive

You have full control over the types of communications you wish to receive from 100 88. Set your communication preferences in your account settings — choose to receive promotions, transaction notifications, or both. You can opt out of marketing communications at any time without affecting your account functionality.

100 88 Full Privacy Policy

This Privacy Policy document explains how 100 88 ("Platform", "we") collects, uses, stores, and protects your personal information ("Member", "you") when you use our services. By registering for and using the 100 88 platform, you agree to the terms of this Privacy Policy. Please read it carefully — understanding how we handle your data is your right as a member.

1

Introduction & Scope of This Policy

100 88 is an online casino and Sports Betting platform built for Malaysian players. We understand that trust is the foundation of our relationship with every member, and that trust begins with full transparency about how we manage your personal data.

This Privacy Policy applies to all information collected through the 100 88 website, our mobile application (where available), email and WhatsApp communications, and any other interactions between you and our platform. It also applies to information collected automatically when you browse our platform, even if no transaction is made.

This Privacy Policy should be read together with Terms & Conditions and Responsible Gambling Policy 100 88. Together, these three documents form the complete agreement between you and our platform.

2

Information We Collect

100 88 collects two main categories of information — information you provide directly to us, and information collected automatically as you use our platform.

Information you provide directly:

  • Full name as stated on your identity card or passport.
  • An active Malaysian phone number (used for verification and communications).
  • Email address (if provided during registration or when contacting support).
  • Payment method details — Touch 'n Go, GrabPay, DuitNow, FPX, Boost, or ShopeePay account information used for deposits and withdrawals.
  • Identity verification documents (a copy of your MyKad or passport) requested for account verification or AML compliance purposes.
  • Any information you share when communicating with our support team via Live Chat, email, or WhatsApp.

Automatically collected information:

Data TypePurpose of Collection
Device IP addressAccount security and fraud detection
Browser type and versionPlatform optimisation and technical troubleshooting
Device operating systemEnsuring mobile platform compatibility
Session data & activity logsTechnical issue detection and security audits
Gaming & betting historyRebate calculations, VIP rewards, and responsible gambling compliance
Full transaction dataAML compliance, financial verification, and dispute support
Cookie & browser session dataSaving your login settings and platform preferences

Important Note: 100 88 will never ask for your credit or debit card number directly via Live Chat or WhatsApp. All payment transactions are processed through secure payment gateways. If you receive such a request purportedly from 100 88, please contact us immediately as it may be a third-party fraud attempt.

3

How We Use Your Information

The information we collect is used exclusively for purposes related to the operation of the platform 100 88 and enhancing your experience as a member. The following are the primary purposes for which your data is used:

  • Account Operations: Creating and managing your account, verifying your identity, and processing deposit and withdrawal transactions via methods such as Touch 'n Go, DuitNow or FPX.
  • Security & Fraud Prevention: Detecting and preventing unauthorised access, fraud, money laundering, and platform abuse. This includes monitoring for unusual transaction patterns.
  • Important Communications: Sending important notifications regarding your account, transactions, changes to terms or policies, and security alerts. These communications cannot be disabled as they are essential to your account security.
  • Marketing & Promotions: Sending you relevant information about bonuses, promotions and new offers — subject to your communication preferences. You may opt out of marketing communications at any time.
  • VIP Programme & Rewards: Calculating your VIP reward eligibility, Live Casino rebates and loyalty programme benefits based on your gaming activity history.
  • Legal Compliance: Meeting applicable legal and regulatory obligations, including anti-money laundering (AML) compliance requirements and other reporting obligations.
  • Platform Improvements: Analysing usage patterns on an aggregate (not individual) basis to improve the design, functionality and overall experience of the 100 88 platform.
  • Responsible Gaming: Monitoring gaming patterns to identify members who may need responsible gaming support, and ensuring that limits set by members themselves are fully observed.

100 88 does not use your personal data to make automated decisions that materially affect your rights without human involvement. Every significant decision regarding your account is reviewed by our team.

4

Data Sharing with Third Parties

100 88 does not sell, rent, or commercialise members' personal data to any third party. That said, operating the platform may require us to share certain information with the following parties under strictly limited and controlled circumstances:

  • Payment Service Providers: Payment gateways and eWallet providers — including Touch 'n Go, GrabPay, DuitNow, Boost, and ShopeePay — receive the transaction information required to process your deposits and withdrawals. These providers maintain their own privacy policies and are subject to strict financial security standards.
  • Game Software Providers: In certain cases, basic gameplay information may be shared with casino game software providers for technical integration purposes. This does not include detailed financial data or full identifying information.
  • Legal Authorities: 100 88 will disclose required information to the relevant Malaysian authorities when mandated by law, court order or official investigation. This includes legitimate financial crime or AML investigations.
  • Independent Auditor: Appointed auditors verifying game fairness or financial compliance may require access to certain aggregated data. Such access is limited and governed by strict confidentiality agreements.

In all data-sharing scenarios described above, 100 88 ensures that recipients are bound by equivalent data protection obligations and receive only the minimum data necessary for the stated purpose.

5

Data Security

Data security is our top priority 100 88. We continuously invest in the latest security infrastructure and practices to ensure your data is protected to the highest achievable standard.

The technical security measures we have in place include:

  • 256-bit SSL/TLS encryption for all communications between server and client.
  • Encryption at rest for sensitive data stored in our databases.
  • Multi-layered firewall and intrusion detection system (IDS) operating 24/7.
  • Real-time monitoring for suspicious activity across our systems.
  • Two-Factor Authentication (2FA) available for all member accounts.
  • Regular third-party security assessments (penetration testing) conducted by independent parties.
  • Regular data backup procedures to ensure no data is lost under any circumstances.

On the organisational side, access to member personal data is restricted to 100 88 staff with a legitimate operational need, and all relevant personnel have signed confidentiality agreements. Every access to data systems is logged and monitored.

In the event of a data breach: In the event of a security incident that materially affects your personal data, 100 88 is committed to notifying you within 72 hours of becoming aware of the incident, with details of what occurred and the steps taken to mitigate the impact.

6

Cookies & Tracking Technologies

Platform 100 88 uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. Below are the types of cookies we use and their respective purposes:

Cookie TypeDescription & Purpose
Essential CookiesRequired for core platform functionality — login, session security, and navigation. Cannot be disabled without affecting platform performance.
Preference CookiesSaving your preferences such as language, display limits and interface settings so you don't have to reconfigure them every time you visit.
Analytics CookiesCollecting anonymised usage data to help us understand how members use the platform and where improvements are needed.
Marketing CookiesUsed to display relevant offers and promotions based on your activity. This can be disabled in your browser settings.

You can control or block cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the 100 88 platform. For more information on managing cookies, please refer to your browser's help guide.

100 88 does not use cookies to track your activity on other websites outside our platform. Our tracking is strictly limited to activity within the 100 88 platform only.

7

Your Personal Data Rights

As a member 100 88, you have the following rights regarding the personal data we hold about you:

  • Right of Access: You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
  • Right to Rectification: If you believe any information we hold about you is inaccurate or incomplete, you have the right to request a correction. Basic details such as your phone number can be updated directly in your account settings.
  • Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data. However, this right is subject to our legal obligations — some data may need to be retained for a specified period for AML compliance and tax law purposes.
  • Right to Withdraw Consent: Where data processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.
  • Right to Object to Processing: You have the right to object to the processing of your data for direct marketing purposes. Once we receive your objection, we will stop using your data for that purpose immediately.
  • Data Portability Right: You have the right to receive the personal data you have provided to us in a structured, machine-readable format, and to have it transferred to another party if you wish.

To exercise any of the above rights, please contact us at support@10088.site, clearly stating your request. We may need to verify your identity before processing certain requests to ensure the security of your data.

8

Data Retention Period

100 88 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

Data TypeRetention Period
Active account registration detailsFor the duration of the active account + 5 years after closure
Financial transaction records7 years (AML and tax compliance requirements)
Support communication logs2 years from the date of last interaction
Gaming & betting history3 years from the date of record
Identity Verification Documents5 years from the date of account verification or closure
Technical & security log data12 months from the date of record
Marketing data (if consent is withdrawn)Deleted within 30 days of withdrawal

Once the applicable retention period has expired, your data will be securely deleted or anonymised in accordance with industry-standard procedures. Anonymised data (containing no personally identifiable information) may be retained for analytics and aggregate statistical purposes.

9

Child Protection

Platform 100 88 is a service intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we discover that we have collected data from someone under the age of 18, we will take immediate action to delete that data and close the account in question. If you believe a minor has registered on our platform, please contact us immediately at support@10088.site so that prompt action can be taken.

Parents and guardians are encouraged to take appropriate precautionary measures to ensure that children under their care do not access online casino platforms. We fully support these child protection efforts.

10

Amendments to the Privacy Policy

100 88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements to the way we protect your data. All amendments take effect immediately upon being published on the platform.

For significant amendments — particularly those that materially change how we use your personal data — members will be notified via in-account notifications or email to the registered address at least 7 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.

The "Last Updated" date at the top of this document always reflects the most recent revision. We recommend checking this page periodically, especially when you receive a change notification from 100 88.

11

Contact Us for Privacy Matters

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our 100 88 available to assist you through the following channels:

support@10088.site — Privacy Enquiries
For data-related requests (access, correction, deletion), please send an email with the subject line "Personal Data Request" along with your account number and identity verification details. All requests are processed within 14 business days.
Live Chat 24/7 — General Enquiries
For general enquiries about our Privacy Policy or how we handle your data, our Live Chat support agents can provide an initial response and, where necessary, escalate your request to our privacy team.
WhatsApp — Bahasa Melayu Available at All Times
VIP Gold members and above may contact their dedicated account manager via WhatsApp for account privacy matters, with faster response times and more personalised handling.

Full Control Is in Your Hands

100 88 believes every member deserves genuine control over their own data. This is not just a commitment — it is how we operate every day.

Right to Access

Request a copy of your data at any time.

Right to Rectification

Correct any inaccurate information in your account.

Right to Erasure

Request data deletion under certain circumstances.

Right to Object

Object to data processing for marketing purposes.

Right to Portability

Receive your data in a machine-readable format.

Withdrawal

Withdraw marketing consent at any time.

Privacy Is Not Optional — It Is Our Obligation

Many online casino platforms treat a privacy policy as a formality that no one ever reads. At 100 88, we think differently. We believe that member trust is the most valuable asset we have, and that trust can only be built when you know exactly how your data is managed.

In Malaysia, personal data protection is something users take increasingly seriously. Malaysians who rely on digital services such as Maybank2u, Touch 'n Go eWallet, GrabPay, and e-commerce platforms are already accustomed to high data protection standards. 100 88 is committed to meeting — and exceeding — those expectations.

We do not use complicated language to obscure uncomfortable practices. Every section of this Privacy Policy is written in plain, straightforward English so that every Malaysian member can understand their rights and choices without needing a lawyer to interpret them.

When you play baccarat at a live casino table 100 88, watching an EPL match while placing your bets, or following your favourite MLBB esports tournament — you can do so with complete confidence that your personal information is in safe hands. That is our promise to each of our 500,000+ members across Malaysia.

100 88 Data Protection Layers

256-bit SSL Encryption — Banking Standard
All communications are protected with the same bank-grade encryption used by Malaysia's leading financial institutions, including Maybank and CIMB.
Multi-Layered Secure Servers
Your data is stored in server infrastructure secured by multiple layers of physical and digital protection, with 24/7 monitoring.
Restricted & Logged Staff Access
Only authorised personnel may access member data, and every instance of access is recorded in an audit log that is reviewed on a regular basis.
Regular Security Assessments
Regular penetration testing is conducted by independent third parties to identify and address any system vulnerabilities.
No Sale of Data to Any Party
100 88 has never and will never sell members' personal data to any third party for any commercial purpose.
Incident Notification Within 72 Hours
In the event of a security incident affecting your data, we are committed to notifying you within 72 hours of becoming aware of the incident.

Play Safe & Confidently at 100 88 Today

Now you can be confident that your data is fully protected at 100 88. Register for free and enjoy Live Casino baccarat, Sports Betting, esports and a Welcome Bonus of up to RM888 — with the peace of mind you deserve.

100 88 Privacy Policy, Terms of Use & Responsible Gaming

This Privacy Policy should be read together with Terms & Conditions and Responsible Gambling Policy 100 88. If you have any questions or concerns about your data privacy, please contact us at support@10088.site. We will respond within 14 business days to all personal data-related requests. 100 88 is committed to the highest standards of player data protection and responsible gaming for all Malaysian members.

Frequently Asked Questions About Data Privacy at 100 88

100 88 does not sell, rent, or commercialise your personal data to any third party. Limited data sharing occurs only in three situations: with payment providers who process your transactions (such as Touch 'n Go or DuitNow), using only the minimum details required; with Malaysian legal authorities when required by law or court order; and with independent auditors for the purpose of fair play verification. In all cases, data sharing is limited, controlled, and governed by strict confidentiality agreements.

To request a copy of your personal data, send an email to support@10088.site with the subject line "Personal Data Access Request". Please include your account number and identity verification details (such as your full name and registered phone number) so we can verify your identity before disclosing any data. Requests will be processed within 14 business days from the date of successful identity verification. Data will be sent in a secure format to your registered email address. No fee is charged for the first data access request within any 12-month period.

When your account is closed, 100 88 will begin the data retention process in accordance with the schedule set out in this Privacy Policy. Financial transaction records are retained for 7 years to meet AML and tax compliance requirements. Registration information is retained for 5 years following account closure. Data that is no longer required for legal or operational purposes will be securely deleted or anonymised. You may request early deletion of specific data that is not subject to legal obligations, assessed on a case-by-case basis. Contact support@10088.site to discuss this further.

100 88 does not store your full eWallet account details (such as your Touch 'n Go, GrabPay, or DuitNow account numbers) in our systems. All payment transactions are processed through certified third-party payment gateways that comply with payment security standards. We retain only transaction records (reference, amount, date, and time) as required for account records and customer support. This means that even in the event of a security incident, your full eWallet account details remain safe — because they were never held in our systems to begin with.

Yes, you can opt out of marketing communications from 100 88 at any time. There are two ways to do this: first, log in to your account and go to "Account Settings", then update your communication preferences under the "Notifications" section. Second, click the "Unsubscribe" link at the bottom of any promotional email you receive. Unsubscribe requests are processed within 3 business days. Please note that you will still receive important account-related communications (such as transaction confirmations, security alerts and terms updates) — these are operational communications that cannot be disabled as they are essential to your account security.

Your Data is Safe, Your Game is Fun

With a transparent privacy policy and bank-grade data protection, you can focus on what matters — enjoying the best gaming experience with 100 88.

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